Contact Us
We want to hear from you! To meet our goal we rely on your feedback. So please reach out and let us know how we are doing. The goal is to help you sell, rent or buy padding gear online within a safe and user friendly community. Your feedback is priceless to us. Thank you! – Henry Brening
Frequently Asked
WHAT IS KAYAKSTER.COM?
We are an online marketplace that allows people to rent (or sell) kayaks, paddle boards, and canoes from one online location. They can even rent out their services to provide kayaking and paddle-board lessons and local tours. It’s like the Airbnb to kayaking, paddle boarding, and canoeing.
HOW MUCH DOES IT COST TO USE?
Maximum fee of three percent (3%)
A maximum fee of three percent (3%) applies to the final purchase amount. The fee will never (ever) exceed three percent (3%) and may even decrease depending on the volume exchange within your local area since the fee ultimately returns back to the platform to cover operational costs including advertising that is related to KAYAKSTER.com.
HOW DO WE ACCESS KAYAKSTER.COM?
To use or communicate within the platform everyone has to officially register and accept access.
The platform is setup where everyone has to officially register in order to communicate or act within the platform. Because the platform is online it can be accessed 24/7 which helps people manage their inventory or contact sellers and renters at their own convenience.
WHAT ARE THE RISKS OF USING KAYAKSTER.COM?
Fear of gear or service issues can equal necessary deposits, etc.
The number one concern when using equipment here on this marketplace or on other marketplaces like www.thequiver.com is the possibility of damage or abuse on either the provider side or the user side of the transaction. Communication is key prior to the actual rental or service exchange and this can be done completely within the KAYAKSTER.com platform at your convenience. Most importantly the amount of money for the transaction does not process (Paypal or Stripe) until both parties confirm the exchange occurred with satisfaction.
WHAT ARE THE RENTERS RISKS OF USING KAYAKSTER.COM?
RENTERS OF EQUIPMENT OR SERVICES: Ultimately you do not have to rent gear or services that are completely beyond what you would expect in a normal transaction. Equipment failure happens with new and used gear and services like a local tour and the like can be interrupted by weather and other unforeseen events. Inspecting gear before using it (like a rental car exchange) is useful and there are other measures that can take place. Communicate with the owner within the platform so its documented and it should be obvious what the expectations are prior to renting the gear or using the service.
WHAT ARE THE BENEFITS OF USING KAYAKSTER.COM?
It can be your personal storefront for free (minus transaction fee) to make extra income renting or selling your paddling gear. It is now possible for kayak, paddle board or canoe owner to rent or sell their gear online with a limited 3% transaction fee which takes place only at the point of sale or purchase. Additionally, small businesses can use our platform and diversify how they service platforms and save money using our integrated scheduling and purchase process without upfront costs.
WHAT IS THE FEE USED FOR?
It helps pay for Google Ads and Facebook Ads which helps you rent or sell your gear faster!
The three percent (3%) maximum fee applies to all exchanges on the platform and it covers associated overhead costs and ultimately returns back to the users of the platform by facilitating marketing efforts that promote the platform (your gear) within a local area.
WHY DOES KAYAKSTER.COM EXIST?
Help people find kayaks, SUPs and canoes, etc. within their local area – on one platform.
The idea came about while traveling to an area where it was ideal to kayak but difficult to find a local shop to rent from. Current platforms like Craigslist mainly contain kayaks for sale and very few for rent. KAYAKSTER was created to close this market gap so that everyone can access or rent local kayaks, SUPs, and canoes, etc. Similar to this site that rents surfboards online www.thequiver.com or Airbnb but for kayaks, canoes, and SUP.
WHAT ARE THE PERSONAL OWNER RISKS OF USING KAYAKSTER.COM?
PERSONAL OWNERS OF THE GEAR: Ultimately renting the gear (or service) is completely on your terms as a personal owner and the renter will either agree or not. You can always turn away someone that you may feel is not a great fit to rent your gear or has no idea how to load the equipment or use it. Additionally, you can apply a rental stipulation like retaining a deposit amount or physically retaining a credit card until the gear is returned. This type of stipulation is a common place on listings within kayakster so it’s clear to everyone interested.
